Support
Help for shared expenses and receipt splitting.
Email allevate.support@gmail.com. Include the feature you were using and what you expected to happen. Never email passwords, invite codes, or document images.
Accounts and groups
Use Google, Apple, or guest access. Give guest mode a display name, then create a group or use a six-character invite code to join one. Guest accounts can add up to five transactions before continuing with Google or Apple.
Expenses and settlements
Create an expense, choose who paid, then split equally or by exact amount, percentage, or shares. Sumelle calculates balances and suggests settlements. Notifications and Home Screen widget access can be changed from Profile → Settings.
Receipt scan
Sumelle analyzes a selected scan, photo, or PDF and asks you to review items, prices, subtotal, tax, tip, fees, discounts, date, and total. Original files are not saved in Sumelle's receipt database; temporary device files and processing-provider retention follow the controls described in the Privacy Policy. Approved metadata stays in your private receipt inbox until you choose a friend or group and split it.
Exporting tax records
Mark a receipt for tax review using its percent icon, then save your notes. Export CSV on that screen shares the saved record. The receipts screen's options menu exports only tax-marked receipts in your current results. Use Save to Files to keep the spreadsheet or choose a destination yourself. The export does not include original receipt images, and it does not decide what is deductible. Save any edits before exporting.
Messages and safety
Direct chat is available only after a friend accepts the connection. Harassment, threats, scams, spam, and illegal content are not allowed. To report a message, press and hold it, choose a reason, and confirm what will be shared with support. The flag button reports the latest received message; its preview appears before confirmation. Use the conversation’s block control to stop new direct messages. Group conversations contain automatic spending updates, not free-form group chat.
Reports are reviewed daily by Sumelle's operator. Urgent abuse reports are acted on within 24 hours. Review may result in removal of reported content or suspension of messaging access. Automated screening helps reject certain threatening, hateful, or exploitative text, but cannot detect every kind of abuse.
For account safety help or a report follow-up, email alluvenkata5@gmail.com. Do not include unrelated conversation content or passwords. Sumelle is not an emergency service.
Privacy and deletion
Open Profile → Settings to sign out or delete your account and associated personal data, including your private receipt inbox. Guest data can also be deleted in the app.